hotmail has locked me out of my email account. They claim the information to recover my...

GetHuman-jeannitt's customer service issue with Hotmail from May 2018

Help with my Hotmail issue
The issue in GetHuman-jeannitt's own words
hotmail has locked me out of my email account. They claim the information to recover my account is incorrect. This has happened before at this point all I want is my contact addresses and the last few emails and I will close my hotmail account as I can no longer stand the frustration of these situations. They claim that they are concerned about my security, if that were true they would have a way to contact them.
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Hotmail

Customer service issue
Reported by GetHuman-jeannitt
May 5th, 2018 - a yr ago
I have an issue with Hotmail too
Not resolved
Seen by 11 customers so far
Similar issue to 3765 others
0 customers following this
Items needed
Username
Password
Email address on the account
Timeline
GetHuman-jeannitt started working on this issue
May 5th, 2018 8:34am
GetHuman-jeannitt shared this issue with friends on Facebook
May 5th, 2018 8:34am
GetHuman-jeannitt indicated the issue is not fixed yet.
May 6th, 2018 11:05pm