GetHuman4538710's customer service issue with Hotels.com from March 2020
Help with my Hotels.com issue
First: share to improve GetHuman4538710's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4538710 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4538710's own words
But a hotel stat ... I am due a refund of $***.** for booking * ************* under *****@***.com. I have tried contacting hotels.com about this but due to the covid-** restrictions their customer service is almost non existent. Last I heard from someone was the person who approved the refund TWO DAYS AGO. Who said she had PROCESSED AND COMPLETED THE REFUND. And that it’s up to my bank now. YET since it was a PayPal Cash card PayPal says the refunds credit the same day as its processed yet NO SIGN of the refund exists even in a pending state on my end in PayPal, and THEIR CUSTOMER SERVICE RIGHT NOW -IS- NON EXISTENT. email provided above is the same as should be used here. Desired outcome: TELL ME THE ACTUAL STATUS OF MY REFUND AND CHECK TO SEE IF IF IS PROCEEDING NORMALLY. If necessary convert it to a voucher for future nights elsewhere! Something! I am in an emergency situation!
I need my money NOW since property I booked cancelled on me
Desired outcome: TELL ME THE ACTUAL STATUS OF MY REFUND AND CHECK TO SEE IF IF IS PROCEEDING NORMALLY. If necessary convert it to a voucher for future nights elsewhere! Something! I am in an emergency situation!
Several years
Everything imaginable
I have an issue with Hotels.com too
How GetHuman4538710 fixed the problem
We are waiting for GetHuman4538710 to fix the problem and share the solution with the rest of us customers.
Please help with my Hotels.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.