My wife is ** years old and the gov't now says we should not travel at this time. We h...

GetHuman4441636's Cancel a Reservation issue with Hotels.com from March 2020

Help with my Hotels.com issue
First: share to improve GetHuman4441636's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4441636 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4441636's own words
My wife is ** years old and the gov't now says we should not travel at this time. We have reservations at the Hampton Inn*Gilbert for Mar **. I would like the reservation cancelled and a refund. Reservation was made with no-refund but due to the extenuating circumstances I would like you to suspend the policy and refund my money.*Making matters worse, my wife has a lung disease bronchiectasis and inhales albuterol sulfate daily using a nebulizer to control the disease. *My confirmation number is ************* We are now doing voluntary quarantine. Thank you for your consideration. Dan Olson ***-***-****

GetHuman4441636 did not yet indicate what Hotels.com should do to make this right.

How GetHuman4441636 fixed the problem

We are waiting for GetHuman4441636 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hotels.com

Cancel a Reservation issue
Reported by GetHuman4441636
Mar 9th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 745 others
0 customers following this

Timeline

GetHuman4441636 started working on this issue
Mar 9th, 2020 7:44pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies