I have had the worst possible experience with this fraudulent website. On Sunday, I mad...

GetHuman4277328's customer service issue with Hotels.com from January 2020

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The issue in GetHuman4277328's own words
I have had the worst possible experience with this fraudulent website. On Sunday, I made a last minute decision to attend a trade convention in Las Vegas. I knew that I wanted to stay at the Wynn Hotel. and went to the website - or so I thought for the WYNN HOTEL Las *Vegas. I clicked on rates and booked a room for ***. The real amount for the room is ***. And When United Airlines made a mistake in my ticket I could not make the plane I called the WYNN and they told me that the reservation was not made though them. I could not have been more surprised. But, no problem they did have rooms for FAR less. I called Booking immediately and got absolute a lousy attitude, stupidity and no willingness the simply change the room to tomorrow. I have **,*** followers on Facebook, and over **,*** real followers on Instagram. I am in the INTERIOR DESIGN HALL OF FAME. And if this holds I will spend the rest of my business life posting and tweeting and telling everyone I know to AVOID the fraudulent Hotels. com

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Customer service issue
Reported by GetHuman4277328
Jan 21st, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 736 others
0 customers following this


GetHuman4277328 started working on this issue
Jan 21st, 2020 10:41pm