I had to cancel my reservation because hotels.com sent me an e-mail stating the hotel w...

GetHuman4046823's customer service issue with Hotels.com from December 2019

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The issue in GetHuman4046823's own words
I had to cancel my reservation because hotels.com sent me an e-mail stating the hotel was remodeling in Portugal. I haven't received my money back.

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Hotels.com

Customer service issue
Reported by GetHuman4046823
Dec 5th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 784 others
0 customers following this

Timeline

GetHuman4046823 started working on this issue
Dec 5th, 2019 5:45pm
GetHuman4046823 indicated the issue is not fixed yet.
Dec 5th, 2019 11:31pm
GetHuman4046823 indicated the issue is not fixed yet.
Dec 6th, 2019 12:53am