Help me right now, my husband is scheduled for heart and I need to talk to a human at hotels.com
GetHuman2949239's Change booking issue with Hotels.com from May 2019
Help with my Hotels.com issue
The issue in GetHuman2949239's own words
make a change because his surgery date has been changes. ... I have tried repeatedly to reach a human at hotels.com and cannot get past the automated menu. I have a reservation May **, confirmation *************. It is near Bronson hospital where my husband's heart surgery has been changed by one day and I need my reservation May **. I have contacted the property and it is ok with Kara's Kottages, but since I made the booking through hotels.com, I need your change and a confirmation via email or call me ***-***-****. Karen Johnson Thank you.
I cant get a human by phone.
simply call me back!
Ive been a hotels.com customer for a long time, but I'm seriously thinking of ending my account.
Ive tried the hotels.com website, the sustomer service number and chat and no help
I have an issue with Hotels.com too
How GetHuman2949239 fixed the problem
Resolved. I called pretending to make a new reservation and then asked for a customer service manager who had authority to make a change even though my reservation was non refundable. It worked!
Please help with my Hotels.com issue
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