What a dump of a hotel on your site. I am staying three nights is a run down motel whic...

GetHuman2623304's customer service issue with Hotels.com from March 2019

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The issue in GetHuman2623304's own words
What a dump of a hotel on your site. I am staying three nights is a run down motel which you post such great looking pictures. Rey misled in this. We don’t have internet like promised. Breakfast in a less than sanitary room. Ants crawling around in the bathroom and the hotel does nothing . There is a cop car sitting in the parking lot unmanned all night to act like a scarecrow and the rooms with flaking paint, stairs with the same
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Hotels.com

Customer service issue
Reported by GetHuman2623304
Mar 29th, 2019 - 6 mons ago
I have an issue with Hotels.com too
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Seen by 2 customers so far
Similar issue to 284 others
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Timeline
GetHuman2623304 started working on this issue
Mar 29th 12:46am