Hi,*I have a booking for * nights on the **th May in Benidorm. Reference...

GetHuman2595692's cancelation issue with Hotels.com from March 2019

1101 similar
0 following
Help with my Hotels.com issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Hotels.com help.
First: share to improve GetHuman2595692's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2595692 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2595692's own words
Hi,*I have a booking for * nights on the **th May in Benidorm. Reference ************. *I realise that it states that this is a non-refundable booking but me and my girlfriend have just broken up after a long relationship and we will no longer be going on holiday. *I’m a loyal customer of Hotels.com. Almost a gold member with over ** stays in the past * months. Can you please find some way of refunding this booking? I would greatly appreciate it. **Sam Mansfield
GetHuman2595692 did not yet indicate what Hotels.com should do to make this right.
I have an issue with Hotels.com too
How GetHuman2595692 fixed the problem
We are waiting for GetHuman2595692 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2595692 fixes it.
This email address isn't valid


cancelation issue
Reported by GetHuman2595692
Mar 26th, 2019 - a mon ago
I have an issue with Hotels.com too
Not resolved
Seen by 6 customers so far
Similar issue to 1101 others
0 customers following this
Follow this issue to see how it gets fixed