I have package reservation witch include:*Rountrip flight, Hotel, Ground Transportation...

GetHuman2458647's customer service issue with Hotels.com from March 2019

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Help with my Hotels.com issue
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The issue in GetHuman2458647's own words
I have package reservation witch include:*Rountrip flight, Hotel, Ground Transportation and*Travel Protection-Package Protection Plan*In case I will cancel this package, how I have to do this? Should I cancel it to make claim on Travel Guard Protection plan or on Hotel.com, or both ( because Ground Transportation not included to protection plan???). I still have ** days to my trip, but because of some family circumstances maybe I will have to cancel my trip.*So Just in case if I will have to do it, please tell me what to do to make everything correct. Thank you
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Hotels.com

Customer service issue
Reported by GetHuman2458647
Mar 12th, 2019 - 5 mons ago
I have an issue with Hotels.com too
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Seen by 2 customers so far
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Timeline
GetHuman2458647 started working on this issue
Mar 12th 3:34am