The extra charges that didn’t reflect in the booking prior to payment***) when booking...

GetHuman-elliehur's customer service issue with Hotels.com from November 2018

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The issue in GetHuman-elliehur's own words
The extra charges that didn’t reflect in the booking prior to payment***) when booking I was informed that I ran out of time to complete a booking and was advised to complete again only to discover I had booked twice for the same dates.**Ref: **************Red:***************Please can you cancel my booking with imiadate effect. I would do it myself but unable to do so due to yer online system making it impossible.**Yours sincerely **Eleanor Hurley**Ps please confirm ASAP
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Hotels.com

Customer service issue
Reported by GetHuman-elliehur
Nov 2nd, 2018 - a mon ago
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GetHuman-elliehur started working on this issue
Nov 2nd 6:43pm