Hello I'm iris PERALTA I stayed in days inn on Boston turnpike in Shrewsbury Massachuse...

GetHuman848865's customer service issue with Hotels.com from July 2018

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The issue in GetHuman848865's own words
Hello I'm iris PERALTA I stayed in days inn on Boston turnpike in Shrewsbury Massachusetts on July * room *** I talked to a guy named Kevin from hotels.com he told me to check back this morning the room was not up to standards toliet was loose door frame was loose coffee pot did not work asked for new one never got another one guy at front desk was rude I want my money back asap very unsatisfied there was drunk people everywhere very bad experience room service there was none very poorly got charged a extra $** on top of $** so total was a $*** was only supposed to be$** they said I was Early at check in what kind of motel checks in at *pm and check out at **am most motels from my experience check in and out is at **am full ** hours I basically got ripped off for ** hour stay wow that's crazy not happy at all with days inn or hotels.com I should have been notified about the check in time if I new that I would have went elsewhere confirmation number is *****EC****** (account number ***-****** ) I want this matter taken care of this morning

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Hotels.com

Customer service issue
Reported by GetHuman848865
Jul 4th, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 145 others
0 customers following this

Timeline

GetHuman848865 started working on this issue
Jul 4th, 2018 1:07pm

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