I had booked a reservatiom at La Quinta Inn number ************. I spoke with someone...

GetHuman-hkirklan's customer service issue with Hotels.com from June 2018

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I had booked a reservatiom at La Quinta Inn number ************. I spoke with someone via chat at hotels.com. Christian had to be ** to register. He is **. So an advisor changed the booking to Highland Inn *** N. Highland Ave Atlanta Ga *****. But before I could give her the security of the credit card to pay for the new reservation, we were disconnected. Please ask someone to call me tomorrow to give the security number to finish the booking. ***-***-****. The booking date is June **. I need to cancel the original reservation and secure the most recent one. Thank you.
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Hotels.com

Customer service issue
Reported by GetHuman-hkirklan
Jun 6th, 2018 - a yr ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-hkirklan started working on this issue
Jun 6th, 2018 3:27am
GetHuman-hkirklan indicated the issue is not fixed yet.
Jun 6th, 2018 1:21pm