I had an appt at the Mayo Clinic scheduled for July. They were able to get me in last w...

GetHuman641489's booking change request issue with Hotels.com from April 2018

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I had an appt at the Mayo Clinic scheduled for July. They were able to get me in last week so I am unable to make my scheduled trip on May *. I plan to make the trip in August. Any way that I can cancel or change the reservation from May *? More than willing to send you copies from Mayo showing my appts. Thank you.
I trust that Hotels.com will make this right and come up with a resolution that is fair.
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Hotels.com

booking change request issue
Reported by GetHuman641489
Apr 30th, 2018 - 3 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman641489 started working on this issue
Apr 30th 1:44pm
GetHuman641489 confirmed the issue is fixed. Hooray!
Apr 30th 11:10pm