I need to request my room to have a private balcony I’ve already pa*** for my room

GetHuman634023's customer service issue with Hotels.com from April 2018

4 views
 | 
176 similar
 | 
0 following
Help with my Hotels.com issue
Before contacting them, items GetHuman634023 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman634023's next move: have a Hotels.com rep call.
Always use the GetHuman Phone tocall Hotels.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman634023's own words:
The problem I ran into: I need to request my room to have a private balcony I’ve already pa*** for my room
I trust that Hotels.com will make this right and come up with a resolution that is fair.
Help with my Hotels.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotels.com's attention and get better help faster. Tap below to get started.
Having Hotels.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Hotels.com email you?
This email address isn't valid
Follow this issue
See how GetHuman634023 fixes it.
This email address isn't valid

Hotels.com

Customer service issue
Reported by GetHuman634023
Apr 27th, 2018 - 3 mons ago
I have an issue with Hotels.com too
Not resolved
Seen by 4 customers so far
Similar issue to 176 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman634023 started working on this issue
Apr 27th 1:16pm