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GetHuman631919's cancelation issue with Hotels.com from April 2018

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman631919's next move: have a Hotels.com rep call.
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The issue and preferred resolution, in GetHuman631919's own words:
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Hotels.com

cancelation issue
Reported by GetHuman631919
Apr 26th, 2018 - 3 mons ago
I have an issue with Hotels.com too
Not resolved
Seen by 1 customer so far
Similar issue to 164 others
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Timeline
GetHuman631919 started working on this issue
Apr 26th 6:41pm