Hello, **I'm having some issues with my reservation through Hostel World and could rea...

GetHuman-newkum's customer service issue with HostelWorld.com from December 2018

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The issue in GetHuman-newkum's own words
Hello, **I'm having some issues with my reservation through Hostel World and could really use some assistance with resolving it. I set my search for a place to stay*check in Friday - checking out Sunday. Point being my check out was meant for Sunday. When I went to check in I realized my reservation was through Monday for some reason even though I selected Sunday as my check out. I also paid the extra fee to be able to change my reservation but got a bunch of grief when I tried. A call back would be easier to deal with this. My phone number is *** *** ****. I was trying to resolve this before checking in but got no response to help resolve it so cancelled the rest of my reservation all together due to the headache. I'd like to talk to someone about resolving this experience so I can be done with it.
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Customer service issue
Reported by GetHuman-newkum
Dec 8th, 2018 - 6 mons ago
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GetHuman-newkum started working on this issue
Dec 8th, 2018 3:05pm