Twice in the past month (*nd time April **), I have used the contact form on the Host D...

GetHuman703353's customer service issue with HostDepot from May 2018

Help with my HostDepot issue
The issue in GetHuman703353's own words
Twice in the past month (*nd time April **), I have used the contact form on the Host Depot website to raise with them a serious copyright issue.*Although my submissions were auto-acknowledged "A Host Depot support representative will respond to your request within * business days", I have received no response from Host Depot.*I followed up with a phone call on May ** with a complaint that Host Depot had not made any contact or comment about the issue. Their representative (a Ms. Holly) promised that she would ensure that someone would get back to me.**Still nothing from Host Depot to date.**I would like to know that Host Depot are taking the issue seriously if only to ensure that they do not get sued along with the company which has cloned my copy written work.
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HostDepot

Customer service issue
Reported by GetHuman703353
May 21st, 2018 - 6 mons ago
I have an issue with HostDepot too
Fixed
Seen by 5 customers so far
Similar issue to 304 others
0 customers following this
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Timeline
GetHuman703353 started working on this issue
May 21st 6:12am
GetHuman703353 shared this issue with friends on Facebook
May 21st 6:12am
GetHuman703353 indicated the issue is not fixed yet.
May 21st 6:14am
GetHuman703353 indicated the issue is not fixed yet.
May 21st 8:03am
GetHuman703353 indicated the issue is not fixed yet.
May 21st 8:21am
GetHuman703353 indicated the issue is not fixed yet.
May 22nd 7:23am
GetHuman703353 indicated the issue is not fixed yet.
May 24th 7:23am