Hi *My Hoover carpet cleaner is not working and I emailed you and got prompt reply from...

GetHuman-zsubhani's Complaint issue with Hoover Vacuum from October 2019

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The issue in GetHuman-zsubhani's own words
Hi *My Hoover carpet cleaner is not working and I emailed you and got prompt reply from David who advised me on some trouble shooting to check. However the machine still didn’t work and I again emailed and also wrote that I don’t have my receipt.*So I got reply that I will get ** percent off on any new Hoover purchase except One Power or Smart Wash.*The email said the discount is in your file under my phone number.*I asked how can I get the discount and from which retailer but there has been no answer ever since.*This last email that I wrote was last week.*I am not getting any reply as to how to get the new machine with the discount.*At the bottom of the emails is this reference:*ref:***DA*Yf*Q.*****M*QYorm:ref*My phone number that you have on file according to your emails is :****-***-****

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Hoover Vacuum

Complaint issue
Reported by GetHuman-zsubhani
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 395 others
0 customers following this

Timeline

GetHuman-zsubhani started working on this issue
Oct 30th, 2019 4:16pm
GetHuman-zsubhani indicated the issue is not fixed yet.
Nov 2nd, 2019 11:23pm

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