Hi *My Hoover carpet cleaner is not working and I emailed you and got prompt reply from...

GetHuman-zsubhani's Complaint issue with Hoover Vacuum from October 2019

Help with my Hoover Vacuum issue
First: share to improve GetHuman-zsubhani's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zsubhani may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-zsubhani's own words
Hi *My Hoover carpet cleaner is not working and I emailed you and got prompt reply from David who advised me on some trouble shooting to check. However the machine still didn’t work and I again emailed and also wrote that I don’t have my receipt.*So I got reply that I will get ** percent off on any new Hoover purchase except One Power or Smart Wash.*The email said the discount is in your file under my phone number.*I asked how can I get the discount and from which retailer but there has been no answer ever since.*This last email that I wrote was last week.*I am not getting any reply as to how to get the new machine with the discount.*At the bottom of the emails is this reference:*ref:***DA*Yf*Q.*****M*QYorm:ref*My phone number that you have on file according to your emails is :****-***-****

GetHuman-zsubhani did not yet indicate what Hoover Vacuum should do to make this right.

How GetHuman-zsubhani fixed the problem

We are waiting for GetHuman-zsubhani to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hoover Vacuum's attention and get better help faster. Tap below to get started.
Having Hoover Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Hoover Vacuum

Complaint issue
Reported by GetHuman-zsubhani
Oct 30th, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 395 others
0 customers following this


GetHuman-zsubhani started working on this issue
Oct 30th, 2019 4:16pm
GetHuman-zsubhani indicated the issue is not fixed yet.
Nov 2nd, 2019 11:23pm