the handle broke off. I mean broke off on my UH***** model. It is less then * years old...
GetHuman-kkwaring's customer service issue with Hoover Vacuum from January 2019
Help with my Hoover Vacuum issue
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The issue in GetHuman-kkwaring's own words
the handle broke off. I mean broke off on my UH***** model. It is less then * years old. I have a warranty on it. I like the vacuum in itself. I have had issues with parts breaking on it ever since I had it. I had to return it to the store within two days after I purchased it. The prongs where the funnel is attached to lock it in those broke off. then the same thing happened again * months later. this time I called Hoover the part was on back order for * months. Must be an issue with that part . Now the handle cracked clear through up by the start button. then the entire handle just broke off. I have NEVER had this happen I am not ruff on my vacuum cleaner at all. I am hoping you will just send me a whole new one since it is under warranty and you cannot replace a handle.
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