This is second request: supposed to receive call ** minutes ago: *Have a Power Scrub Ma...

GetHuman1645586's customer service issue with Hoover Vacuum from November 2018

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The issue in GetHuman1645586's own words
Clean carpet ... This is second request: supposed to receive call ** minutes ago: *Have a Power Scrub Machine: Model FH***** MFG. E**CAT Serial Number: ************When Water*Solution tank put on machine fluid runs out immediately, Machine is not on nor pulgged in. When trying to use machine large amounts of fluid run out continually, tank quickly empties, carpet is extremely wet.**Would like REPAIR OR REPLACEMENT of machine. Purchase date: January **,******PLEASE CONTACT **********
Water all over the carpet in one spot* tank with solution dry after two short passes, carpet soaked in spots
Machine repaired under warranty or replaced.
Have had hoover vacumms for twenty years. This is the second carpet cleaner by Hoover that we have had.
Clecked all seals of Water*solution tank and dirty water soltion tank. Checked nozzle area for any debris*dirt, checked brushes.
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Hoover Vacuum

Power Scrub Machine
Customer service issue
Reported by GetHuman1645586
Nov 28th, 2018 - 9 mons ago
I have an issue with Hoover Vacuum too
Not resolved
Seen by 4 customers so far
Similar issue to 126 others
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Timeline
GetHuman1645586 started working on this issue
Nov 28th, 2018 4:51pm