HootSuite Customer Service

Contact HootSuite & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about HootSuite. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting HootSuite, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

HootSuite: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for HootSuite.
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Click below to show 1 more questions, answers, and complete guides to common HootSuite customer support problems.

Contacting HootSuite customer support

Below you can compare and contrast the 2 ways to contact HootSuite by looking at which ones are the fastest and which ones other customers recommend the most for solving HootSuite customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact HootSuite across the following channels: Twitter, Web.

Phone number / contactWaitVotes
@Hootsuite_Help
Customer Service
2 mins71
Online Help at hootsuite.com
Customer Service
< 2 hrs78

Recent reasons customers contacted HootSuite:

I signed up for a **-day special offer last month. I found afterward that I didn't use...
Our organization, Crisis Response International, is receiving invoices for a Hootsuite...
Cancelled my account and was still charged
Hi , need help, i signed up for free trial and got charged ***.** aed, aka ** dollars...
My account was charged without my knowledge for a full year of service.
I was charged for a year of a Hootsuite a professional without my knowledge. I can not...
I want to cancel my subscription
Several years ago, I bought a Hootsuite Academy class option for ***.** - on sale from...
Our company has tried the free version of the Hootsuit account and decided not liking i...
I have not used this service in almost a year and do not need...
I thought I cancelled trial but was charged today
I had a trial account and you guys are trying to charge me ****.** I will contact the b...
I change my password erroneously and now I'm directed to a new dashboard. How do I get...
I am not sure what email account I used to setup the initial Hootsuite account. I paid...
I've been charged multiple times on my Hootsuite account. These charges are incorrect a...

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Does GetHuman work with HootSuite?

GetHuman does not work with HootSuite's customer support operations, directly or in any other way. GetHuman has no partnership or relation to HootSuite at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check HootSuite's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting HootSuite at a Glance

HootSuite has no phone number
HootSuite has no chat option
HootSuite has no customer email
HootSuite has 1 help forum
HootSuite has 1 twitter handleBEST
HootSuite has no facebook page
Contact information overview

Contacting Other Companies

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