I forgot my phone password. What should I do to access my phone? I don't want to hard reset.

GetHuman-lucktocr's customer service issue with Honor from April 2018

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The issue in GetHuman-lucktocr's own words
The problem: I forgot my phone password. What should I do to access my phone? I don't want to hard reset.
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Honor

Customer service issue
Reported by GetHuman-lucktocr
Apr 26th, 2018 - 6 mons ago
I have an issue with Honor too
Not resolved
Seen by 2 customers so far
Similar issue to 35 others
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Timeline
GetHuman-lucktocr started working on this issue
Apr 26th 1:27pm
GetHuman-lucktocr indicated the issue is not fixed yet.
Apr 26th 2:37pm