Ever since I got the Honeywell wifi thermostat, it has has trouble connecting. At first...

GetHuman-mclavijo's customer service issue with Honeywell from March 2019

1117 similar
0 following
Help with my Honeywell issue
Next: our robot will wait on hold for GetHuman-mclavijo to get a Honeywell rep on the line!
Always use the GetHuman Phone tocall Honeywell. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mclavijo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mclavijo may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-mclavijo's own words
Ever since I got the Honeywell wifi thermostat, it has has trouble connecting. At first, it had trouble and it ended up connecting for maybe a month or so. From then on, it refuses to connect no matter what I do. I reset my router and I reset the thermostat and did everything that the troubleshooting said and it refuses to connect. I also have wireless dvr sets in my house and those never disconnect or have trouble connecting. I have tried every method to try to fix it and it just fails to connect. The way I would like it to be resolved is for the company to please send me a replacement thermostat and ill send back my defective one.
GetHuman-mclavijo did not yet indicate what Honeywell should do to make this right.
I have an issue with Honeywell too
How GetHuman-mclavijo fixed the problem
We are waiting for GetHuman-mclavijo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Honeywell's attention and get better help faster. Tap below to get started.
Having Honeywell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mclavijo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mclavijo
Mar 26th, 2019 - 24d ago
I have an issue with Honeywell too
Not resolved
Seen by 2 customers so far
Similar issue to 1117 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mclavijo started working on this issue
Mar 26th 3:50pm