I had a Honeywell programmable one week thermostat with blank screen on the digital dis...
GetHuman1341558's customer service issue with Honeywell from October 2018
Help with my Honeywell issue
First: share to improve GetHuman1341558's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1341558 to get a Honeywell rep on the line!
Always use the GetHuman Phone tocall Honeywell. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1341558 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1341558's own words
I had a Honeywell programmable one week thermostat with blank screen on the digital display it started slowly where if you touched it it would go out but then come back on eventually it went out and never came back on tried to replace with new thermostat of the same kind same thing blank screen would not turn on no matter how I hooked it up I tested all wires they are good I can trigger the Heat or air conditioner by touching the red hot wire to the proper white, yellow or green wire (heat, cool, fan) I then replaced the digital thermostat with a analog thermostat hooked up all wires properly does not trigger air conditioner heat or fan. Please help
GetHuman1341558 did not yet indicate what Honeywell should do to make this right.
I have an issue with Honeywell too
How GetHuman1341558 fixed the problem
We are waiting for GetHuman1341558 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.