I have RTH**** Thermostat installed it it doesn't kick on my heat pump

GetHuman1281755's customer service issue with Honeywell from October 2018

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The issue in GetHuman1281755's own words
The problem: I have RTH**** Thermostat installed it it doesn't kick on my heat pump
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Honeywell

Customer service issue
Reported by GetHuman1281755
Oct 8th, 2018 - a mon ago
I have an issue with Honeywell too
Not resolved
Seen by 7 customers so far
Similar issue to 166 others
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Timeline
GetHuman1281755 started working on this issue
Oct 8th 2:45am