would like to give you some feedback on flooring bought from home depot and installed b...

GetHuman-brkran's customer service issue with HomeDepot.com from November 2018

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would like to give you some feedback on flooring bought from home depot and installed by home depot. the first time we had the home decorators collection brand of **mm laminate flooring installed it soon became defective, showing ever increasing white swirls almost immediately after installation, after contacting the store they incorrectly referred us to the manufacturer.after a lengthy time with no success we again contacted the store which to their credit replaced everything.now a year into the new flooring( same brand) it is so ridiculously noisy that we have really grown to hate it. there are no humidity issues, the home flooring is good, we used the mid grade underlay , which in hindsight we maybe should of gone with the cork. however, we thought we would like to give you some feedback on this particular product. would not recommend it. thank you
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Customer service issue
Reported by GetHuman-brkran
Nov 2nd, 2018 - a mon ago
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Nov 2nd 4:19pm