You are now chatting with an agent.*Agent*Thank you for contacting HomeAway * United Ki...

GetHuman5325213's customer service issue with HomeAway.com from October 2020

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The issue in GetHuman5325213's own words
You are now chatting with an agent.*Agent*Thank you for contacting HomeAway * United Kingdom. My name is Hel, how may I help you today? *Agent*Are you still with me?*Yes, I am here*Dear Travel Partner, We are Listing Number *****. This is reference number *d******-**d*-**d*-a***-*****cc*a**a This is the THIRD time we received notification from Homeaway.co.uk that payment to us for Reservation ID HA-*YLP** (total US$*,***.**) has been refused by our bank. We have contacted our bank several times but cannot get anywhere. We have contacted HomeAway and payoneer many times but got nowhere. Please URGENTLY call me at *-***-***-**** (Antigua) – I simply cannot afford a long distance call. Thank you and best regards, Gabriela Luery, Owner, Yepton Estate Cottages, Antigua*Are you still there?*Agent*I am sorry to know about that. Allow me to look into this further for you.*Agent*Can you please confirm your name, account email address, ad number and primary mobile number?*The agent has disconnected from this chat session

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HomeAway.com

Customer service issue
Reported by GetHuman5325213
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 451 others
0 customers following this

Timeline

GetHuman5325213 started working on this issue
Oct 2nd, 2020 2:44pm