Hi there,**I telephoned your office on *th August and spoke to Jessica who was most unh...

GetHuman-annagurt's Make a booking issue with HomeAway.com from August 2019

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The issue in GetHuman-annagurt's own words
Hi there,**I telephoned your office on *th August and spoke to Jessica who was most unhelpful , blunt and negative regarding my query.*I am trying to book one of your listings *Property ref ******* Lakeview Montreux Freddie Mercury Apartment *and have been unable to do so even though I have tried in May **** when the dates are available!*I have emailed the owner and had no reply !*If this apartment is not available to rent then you shouldn’t advertise it and waste peoples time !*Jessica clearly lied to me , quote” there is a supervisor in if you ring back in an hour” as I asked for his*her name and she put the phone down on me !*What a great employee you have , hardly good customer service , and very rude !*Perhaps you can be bothered to look into this and reply !*I am very disappointed in your company and will take this further if necessary!*Thank you,*Anna Gurton

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HomeAway.com

Make a booking issue
Reported by GetHuman-annagurt
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 1836 others
0 customers following this

Timeline

GetHuman-annagurt started working on this issue
Aug 5th, 2019 1:46pm
GetHuman-annagurt shared this issue with friends on Facebook
Aug 5th, 2019 1:47pm
GetHuman-annagurt shared this issue with others over email
Aug 5th, 2019 1:49pm
GetHuman-annagurt shared this issue with followers on Twitter
Aug 5th, 2019 1:49pm
GetHuman-annagurt indicated the issue is not fixed yet.
Aug 5th, 2019 9:00pm
GetHuman-annagurt indicated the issue is not fixed yet.
Aug 6th, 2019 10:05am