Hello*I made a redervation .HA-*BBYF**Property******** for December **-**,paid down pay...

GetHuman1486160's customer service issue with HomeAway.com from November 2018

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The issue in GetHuman1486160's own words
Hello*I made a redervation .HA-*BBYF**Property******** for December **-**,paid down payment of ***.** pounds via homeaway.*I need to change the dates for * nights only.**-** December**I Prefer to cancel and book instead the property ******** kings cross aparment,instead .*I dont know if its available,and would like to transfer the first payment to this appartment.please advice asap since the last day for free cancelationis November **th.*If its not free,i will stay in the original appartment.(* nights only)*Plesde advice asap.thanks
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Customer service issue
Reported by GetHuman1486160
Nov 3rd, 2018 - a mon ago
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GetHuman1486160 started working on this issue
Nov 3rd 10:57pm