My questions are rather complex but important. I would like to offer our apartment to E...

GetHuman-peacemas's customer service issue with HomeAway.com from September 2018

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The issue in GetHuman-peacemas's own words
I was trying to understand what the conditions are for renting to a specific type of individual(s) due to respect for Japanese customs and the current laws concerning leasing apartments that have recently been enacted within Japan. Having someone understand this would be quite appreciated. ... My questions are rather complex but important. I would like to offer our apartment to European customers, not globally. I believe it is a wonderful deal for the quiet and sensitive individuals we are looking for at an appreciative price. However, we do not want to rent to anyone in respect for the neighbors in the apartment. This is why I would like to chat rather than make a phone call to one of the Home Away offices. Please allow this now common and very valuable service as soon as you can. Thank you.**Myong Hee Kim (Kyoto, Japan)
I always prefer an online chat to a telephone conversation. It is efficient and does not involve extra costs on my part.
I would simply like to chat to find the answer to my questions. If this is not possible, I would like to talk to a HomeAway professional representative.
I have listed with HomeAway a number of years ago. Then delisted due to personal reasons. Now I would like to list again if the manner which I list is compatible with HomeAway policies.
No. This is my first inquiry.
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Customer service issue
Reported by GetHuman-peacemas
Sep 8th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 537 others
0 customers following this
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Timeline

GetHuman-peacemas started working on this issue
Sep 8th, 2018 9:06am
GetHuman-peacemas indicated the issue is not fixed yet.
Sep 8th, 2018 11:29am
GetHuman-peacemas indicated the issue is not fixed yet.
Sep 9th, 2018 11:23pm

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