I put a deposit down on a house from Richard D, property ID ******* in the amount of...

GetHuman1035555's customer service issue with HomeAway.com from August 2018

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The issue in GetHuman1035555's own words
I put a deposit down on a house from Richard D, property ID ******* in the amount of $*** or so months ago. The second payment was due on the **rd, which I paid and also received confirmation. On the **th, however, my money was returned to my account and it has been erased from my profile. I have planned this so far in advance for an important event and now the property manager will not return my messages so I’m not sure if I still have a house. Please contact me soon.
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HomeAway.com

Customer service issue
Reported by GetHuman1035555
Aug 25th, 2018 - 4 mons ago
I have an issue with HomeAway.com too
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Seen by 9 customers so far
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GetHuman1035555 started working on this issue
Aug 25th 6:03pm