I put a deposit down on a house from Richard D, property ID ******* in the amount of...
GetHuman1035555's customer service issue with HomeAway.com from August 2018
Help with my HomeAway.com issue
First: share to improve GetHuman1035555's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1035555 to get a HomeAway.com rep on the line!
Always use the GetHuman Phone tocall HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1035555 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1035555's own words
I put a deposit down on a house from Richard D, property ID ******* in the amount of $*** or so months ago. The second payment was due on the **rd, which I paid and also received confirmation. On the **th, however, my money was returned to my account and it has been erased from my profile. I have planned this so far in advance for an important event and now the property manager will not return my messages so I’m not sure if I still have a house. Please contact me soon.
GetHuman1035555 did not yet indicate what HomeAway.com should do to make this right.
I have an issue with HomeAway.com too
How GetHuman1035555 fixed the problem
We are waiting for GetHuman1035555 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.