Listing stated room to sleep ** - was not room - owner upgraded us to new house - listi...

GetHuman-jeweltuc's customer service issue with HomeAway.com from July 2018

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The issue in GetHuman-jeweltuc's own words
Listing stated room to sleep ** - was not room - owner upgraded us to new house - listing states owner pays for summer pool pass - show up to swim and are told that there is a $* per person charge - listing does not state additional fees- owner Ryan upset that I call to discuss the additional charge and he is miffed as he is vacationing in Paris and does not have time for this type of call and that he upgraded me to a better house for free- he upgraded me because the other house listing was outdated and didn’t accommodate my family
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HomeAway.com

Customer service issue
Reported by GetHuman-jeweltuc
Jul 27th, 2018 - 10 mons ago
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GetHuman-jeweltuc started working on this issue
Jul 27th, 2018 8:11pm