I booked a property yesterday. Your site said it was available this weekend. I just rec...
GetHuman753155's customer service issue with HomeAway.com from June 2018
Help with my HomeAway.com issue
First: share to improve GetHuman753155's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman753155 to get a HomeAway.com rep on the line!
Always use the GetHuman Phone tocall HomeAway.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman753155 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman753155's own words
I booked a property yesterday. Your site said it was available this weekend. I just received an email from owner that actually the property is NOT available this weekend. Have I already been charged? Yesterday, I provided all of my credit card info to you.
GetHuman753155 did not yet indicate what HomeAway.com should do to make this right.
I have an issue with HomeAway.com too
How GetHuman753155 fixed the problem
We are waiting for GetHuman753155 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.