I need to cancel my reservation. I contacted the owner and he told me to contact you. I...

GetHuman740796's customer service issue with HomeAway.com from June 2018

2 views
 | 
552 similar
 | 
0 following
Help with my HomeAway.com issue
First: share to improve GetHuman740796's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman740796's next move: talk to HomeAway.com when they open (we'll send a note).
HomeAway.com's call center is closed now. We will text or email GetHuman740796 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman740796 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman740796 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman740796's own words
I need to cancel my reservation. I contacted the owner and he told me to contact you. I then also need to get my refund for the amount I already paid.
GetHuman740796 did not yet indicate what HomeAway.com should do to make this right.
I have an issue with HomeAway.com too
How GetHuman740796 fixed the problem
We are waiting for GetHuman740796 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get HomeAway.com's attention and get better help faster. Tap below to get started.
Having HomeAway.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would HomeAway.com email you?
This email address isn't valid
Follow this issue
See how GetHuman740796 fixes it.
This email address isn't valid

HomeAway.com

Customer service issue
Reported by GetHuman740796
Jun 1st, 2018 - 5 mons ago
I have an issue with HomeAway.com too
Not resolved
Seen by 2 customers so far
Similar issue to 552 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman740796 started working on this issue
Jun 1st 11:33pm