I ordered a large air conditioner for my home and had it delivered to my Home Depot sto...

GetHuman4895711's Store Feedback issue with Home Depot from June 2020

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The issue in GetHuman4895711's own words
I ordered a large air conditioner for my home and had it delivered to my Home Depot store. On ******* I was told that it arrived at that store at **:** am. I waited all day for my confirmation email and when I hadn't received anything by ** am on Saturday I called the store. The * different employees I talked to told me they couldn't even be sure it was at the store as it was not in there computer system. Turns out they don't have anybody working receiving on the weekends so my air conditioner has sat on a truck for * days a few miles from my house while I roasted in my house, because no one got to it on Friday and there was no one to get to it all weekend. Wouldn't it be a better practice to maybe have people dedicated to just taking care of people who have already paid for their products, whose money you have already taken, and maybe have them where they can be picked up. This is my second and last issue I will have with Home Depot.

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Home Depot

Store Feedback issue
Reported by GetHuman4895711
Jun 1st, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3180 others
0 customers following this

Timeline

GetHuman4895711 started working on this issue
Jun 1st, 2020 12:27pm
GetHuman4895711 indicated the issue is not fixed yet.
Jun 1st, 2020 4:40pm
GetHuman4895711 indicated the issue is not fixed yet.
Jun 1st, 2020 4:46pm
GetHuman4895711 indicated the issue is not fixed yet.
Jun 1st, 2020 4:47pm

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