I was in HD in Lorain, Ohio today. I heard as associate say that masks were stupid. I t...

GetHuman-kkpp's Store Feedback issue with Home Depot from May 2020

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The issue in GetHuman-kkpp's own words
I was in HD in Lorain, Ohio today. I heard as associate say that masks were stupid. I took exception to that and told her she was wrong. I respect that that is her opinion but when cooperate puts in place standards to protect their customers an associate should not A. Voice such opinions around customers and B. wear your company mask properly not under your nose. Of the three people in the area I visited only one wore his mask over his nose. The other two women wore them under their nose but over their mouth. I really appreciate your company taking this pandemic seriously and trying to protect your customers. However, associate education needs to handled in that store. Several countries have had to close down again because this was not taken seriously enough. If you are going to put things in place to protect your customers, then, your associates need to follow those things. I know you cannot control the customers who chose to put the rest of us in jeopardy by not wearing masks but your employees should be held accountable for not following your guidelines. Some retail outlets are requiring customers to wear masks. I just want associates in that store to take this as seriously as corporate.

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Home Depot

Store Feedback issue
Reported by GetHuman-kkpp
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 2598 others
0 customers following this

Timeline

GetHuman-kkpp started working on this issue
May 22nd, 2020 7:14pm
GetHuman-kkpp indicated the issue is not fixed yet.
May 22nd, 2020 11:28pm
GetHuman-kkpp confirmed the issue is fixed. Hooray!
May 22nd, 2020 11:29pm
GetHuman-kkpp indicated the issue is not fixed yet.
May 22nd, 2020 11:29pm
GetHuman-kkpp indicated the issue is not fixed yet.
May 22nd, 2020 11:29pm
GetHuman-kkpp indicated the issue is not fixed yet.
May 22nd, 2020 11:31pm
GetHuman-kkpp indicated the issue is not fixed yet.
May 22nd, 2020 11:32pm
GetHuman-kkpp indicated the issue is not fixed yet.
May 22nd, 2020 11:33pm