I ordered dishwasher and it was damaged. I had to reorder and it arrived with parts mi...

GetHuman4854021's Refund an Order issue with Home Depot from May 2020

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The issue in GetHuman4854021's own words
I ordered dishwasher and it was damaged. I had to reorder and it arrived with parts missing, so the delivery driver returned it. The third time the dishwasher still had an issue and the delivery driver returned the dishwasher to the Home Depot warehouse and said I needed to ask for a refund. I went to the Home depot store and requested a refund, received this number LXG*WSA and was told I would receive a refund for the dishwasher-$***.** and a refund for the installation & parts-$***.**. I received a refund to my credit card in the amount of $***.** on May *. Since I have not received the rest of my refund I called Home Depot. I was on hold for over an hour, an associate looked up my order and was supposed to follow up on my refund. I was disconnected from the phone call and have not received my refund. If I do not receive the refund by tomorrow I will contact Paypal and Chase credit card services and file a dispute.

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Home Depot

Refund an Order issue
Reported by GetHuman4854021
May 21st, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2515 others
0 customers following this

Timeline

GetHuman4854021 started working on this issue
May 21st, 2020 6:56pm

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