I ordered a entry door from Homedepot online. $**** April **th. Received email today, o...

GetHuman-stpsfwd's customer service issue with Home Depot from May 2020

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The issue in GetHuman-stpsfwd's own words
I ordered a entry door from Homedepot online. $**** April **th. Received email today, order received by homedepot return received. Money will be refunded, no call, no choice. Called them waited ** minutes to be told the door was damaged during shipping. Money will be refunded in * days. Instead of just sending a replacement!!!! I have to place another order!!!! So until I get the money back I have to cover the $**** dollars till I get my refund if I ordered another today!!!! So I have to cover their ***** up with my budget not theirs. Multimillion dollar budget vs. disability check!!! WTF!!!*This door was a replacement, to finish renovations on my house to sell it. I was going to put it on the market at the end of this month not the NEXT month. So time WAS and STILL IS of the essence!!!*Needless to say I am NOT a happy customer.

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Home Depot

Customer service issue
Reported by GetHuman-stpsfwd
May 20th, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 2473 others
0 customers following this

Timeline

GetHuman-stpsfwd started working on this issue
May 20th, 2020 10:20pm