Purchased TORO mower model ***** on April **. Received on April **. Used second time...

GetHuman4787122's Refund an Order issue with Home Depot from May 2020

Help with my Home Depot issue
The issue in GetHuman4787122's own words
Purchased TORO mower model ***** on April **. Received on April **. Used second time today, May *. Total usage is * * hours so far. Have had a significant problem today. Mower would not drive forward, began smelling something burning, stopped engine. After a few minutes tried to pull and start but could not pull start rope, engine would not turn. Would like to return to nearest Home Depot, Southington for refund asap. Thanks.*John Sullivan

GetHuman4787122 did not yet indicate what Home Depot should do to make this right.

How GetHuman4787122 fixed the problem
Finally got through to HD customer service after * *** hour wait
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Home Depot

Refund an Order issue
Reported by GetHuman4787122
May 7th, 2020 - 5 months ago
Fixed
GetHuman4787122 shared how to fix
Seen by 1 customer so far
Similar issue to 1671 others
0 customers following this
Items needed
Name
Order Number
Account email (for online orders)
Order date
Receipt Image
Phone number

Timeline

GetHuman4787122 started working on this issue
May 7th 7:57pm
GetHuman4787122 confirmed the issue is fixed. Hooray!
May 7th 8:59pm

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