I was told items would be delivered aug * from **:**am-*:**pm. The items never came i c...

GetHuman3373493's Complaint issue with Home Depot from August 2019

Help with my Home Depot issue
First: share to improve GetHuman3373493's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3373493 may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3373493's own words
Still nothing even the mangers refuse to return my calls ... I was told items would be delivered aug * from **:**am-*:**pm. The items never came i called at *pm asking what was the issue they said they was running behind and coming. I waited until **pm and they never showed up or even called.I have been getting the run around on where my items are and when they coming. Now they saying they will come in a week cause they dont have time. Someone better get me my items asap, im not about wasting my time and money. *I dont care if the delivery company is a *rd party.I bought and paid home depot someone needs to make this correct with money back,huge gift card or something that i deem right. I waited ** hrs and no one showed up or called after saying they was coming. Missed a extremely important meeting that i can not reschedule anymore and missed out on a huge opportunity . Then they expect me to wait a week and that is a ***** chance they will come then from what i hear from the store workers that say delivery is a joke and be shocked if i ever receive my items and if i do they might be damaged. The delivery company was rude and kept hanging up on me. I called them a few times and each time i got someone very nasty and rude and they refused to tell me where my items was and why they didn't deliver them.They said they would bring them when they had time and felt like it so i have to take off from work another full day for them and they probably will not show up again.more money lost. They promised to call me within a hour to discuss it and no one called. I order a washer*dryer for my daughter and her roommate who doesn't have one in them apartment and i have had to pay for them to go to laundromat to wash their clothes every few days. I order me a set as well and my have to go to laundromat daily to wash clothes due to my son basketball clothes have to be washed daily. I have contacted the store manager and was told he would call today and still nothing. If something isn't done and i do don't get my items asap i will post all over social media,news stations, etc,all business i know to not do business with you all .
Waited ** hrs never got a call and was a no show. I missed out on a extremely important meeting that I can not reschedule and lost out on a huge opportunity due to them being a no service and no communication. I have had to pay for daughter and roommate to go to laundry mat and wash their clothes. I have had to go laundry mat daily to wash my sons basketball clothes for over a week. Wasted my time and money
I *st want my products asap and then I want Huge gift card for wasting my time, rude, poor service and more. I was told by the delivery company that they was coming running behind after already being late and not calling when i called them. Then bever showed or called at all. I called a *nd time and was very rude and nasty and unprofessional. Told me they will deliver it when they felt like it and had time cause they took it off the truck and had other to deliver to when i asked for my items to be bought next day. They rescheduled whatnot telling me again for a week and a day past the original delivery date. From what workers say at home depot I be shocked if you ever get your items or if they dont get them damaged.
Spent around **** on these * washers and * dryers and I am a plumbing business owner and will not shop here in future if this isn't corrected and will tell all my customers to avoid home depot.
Called, went in store, asked for mangers, spoke to assistant manager told would call back still nothing been over a week.
How GetHuman3373493 fixed the problem

We are waiting for GetHuman3373493 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Home Depot's attention and get better help faster. Tap below to get started.
Having Home Depot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Home Depot

Customer service ans delivery
Complaint issue
Reported by GetHuman3373493
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 1789 others
0 customers following this


GetHuman3373493 started working on this issue
Aug 5th, 2019 7:13pm
GetHuman3373493 indicated the issue is not fixed yet.
Aug 6th, 2019 8:08pm
GetHuman3373493 indicated the issue is not fixed yet.
Aug 8th, 2019 7:25pm
GetHuman3373493 indicated the issue is not fixed yet.
Aug 8th, 2019 7:35pm
GetHuman3373493 indicated the issue is not fixed yet.
Aug 8th, 2019 7:35pm