May **, **** I bought a RYOBI *,*** psi *.* GPM Reconditioned Electric Pressure Washer...

GetHuman3076928's Warranty issue with Home Depot from June 2019

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Home Depot has a warranty and claims service through an insurance company call Asurion. You can use the link here https://hub.asurion.com/hub/homedepot/en-us/signup to sign up
The issue in GetHuman3076928's own words
May **, **** I bought a RYOBI *,*** psi *.* GPM Reconditioned Electric Pressure Washer online from Home Depot. I really like Ryobi tools. I looked forward to using it for years. My Order Number is WD********. I have only used this Power Washer three times, about ** hours of total use. While using this last weekend it lost some power, the wand started to leak*spray below the quick connection tip where it enters the the plastic wand. I thought I'll just buy a replacement wand for it, no big deal. Within ** minutes it lost even more power and had about half pressure. I checked the hose connections by the motor. When I pulled the wand trigger I noticed a small pin hole spray of water coming from top outside edge of the motor. The motor had failed with a hole in it. How did it get a hole in the metal?. Now I can not use this anymore because of the wand leak, and pin hole in the motor leaking, and loss of pressure. I paid $**.** plus tax for this. total $***.**. Even though this was a refurbished Item with a one year warranty, this pressure washer should last longer than this one did. I am very disapointed with this RYOBI power washer. Cost was very expensive for all the longer it worked (three times, ** hours). Because this had a one year warranty I am now out of luck, out of my $***.** for this, and now have no power washer to use. I am left with nothing for my money. I just wanted you to know this refurbished power washer wasn't refurbished good enough, and if I had used it regularly it would of failed within the warranty period....I would like it repaired or replaced. Thank you for your time.... Donna Kammerdiener

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Home Depot

Warranty issue
Reported by GetHuman3076928
Jun 12th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1564 others
0 customers following this

Timeline

GetHuman3076928 started working on this issue
Jun 12th, 2019 8:13pm