I get the replacement water jugs weekly and our Home Depot is **% self checkout. With t...

GetHuman-brettro's complaint issue with Home Depot from May 2019

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The issue in GetHuman-brettro's own words
I get the replacement water jugs weekly and our Home Depot is **% self checkout. With the water jugs there is no barcode and the system Home Depot uses does not allow customers to look up product like every other self checkout I have been to does. This is problematic since now I have to hit get help and wait most of the time for ** minutes until a representative can come over and put there code in and select the product. Home Depot should either put a barcode that can be scanned or let the customers have access to find the product.
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Home Depot

complaint issue
Reported by GetHuman-brettro
May 18th, 2019 - a mon ago
I have an issue with Home Depot too
Not resolved
Seen by 1 customer so far
Similar issue to 1441 others
0 customers following this
GetHuman-brettro started working on this issue
May 18th 1:10pm