My door was measured for installation of a storm door for $** what's the installation f...

GetHuman1547851's customer service issue with Home Depot from November 2018

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The issue in GetHuman1547851's own words
My door was measured for installation of a storm door for $** what's the installation fee upon completion of them measuring I was told that they would not be able to install the door due to where the light fixture was it was asked that if they could put it in from the other side where will open from the other side and I was told know that that was not possible at this point I was told that I would be refunded my $** I was told this by two people when I went to the store for my refund I was told that I could not be refunded my $** yet I had been told that there would be a refund this is very disappointing and frustrating I would appreciate if we could get this matter cleared up as soon as possible

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Home Depot

Customer service issue
Reported by GetHuman1547851
Nov 12th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 757 others
0 customers following this

Timeline

GetHuman1547851 started working on this issue
Nov 12th, 2018 10:01pm

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