I ordered a wooden barrel planter on September **. I was given a delivery date of Oct...

GetHuman-joebucko's customer service issue with Home Depot from October 2018

6 views | 667 similar | 0 following
Help with my Home Depot issue
Next: our robot will wait on hold for GetHuman-joebucko to get a Home Depot rep on the line!
Always use the GetHuman Phone to call Home Depot. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-joebucko's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-joebucko may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-joebucko's own words
I ordered a wooden barrel planter on September **. I was given a delivery date of Oct *-*th. No show and Home Depot not sure where the item is at this time. Wait a few more days and called and they said it was lost and would re-order. Waited again and received an email next delivery date was Oct *th and still no item. Called Home depot and a nice person said it lost and she would reorder on Tuesday October * with expedited delivery and deliver to my home on Thursday October **th. No show and again a promise to advise and deliver. I again received and email Thank you for contacting The Home Depot regarding the shipping ETA of order number WA******** with the line item(s) below.**Your case number for this request is ********. We are researching this issue and will email you with updates as they are available. Received an email again and new delivery date Oct **-**nd. Received a call today Oct **st to inform me there was a change to inventory system and I should get delivery with * to * days. The lies are what hurts the most. You can't resolve stupid.

GetHuman-joebucko did not yet indicate what Home Depot should do to make this right.

How GetHuman-joebucko fixed the problem

We are waiting for GetHuman-joebucko to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Home Depot's attention and get better help faster. Tap below to get started.
Having Home Depot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-joebucko fixes it.
This email address isn't valid

Home Depot

Customer service issue
Reported by GetHuman-joebucko
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 667 others
0 customers following this

Timeline

GetHuman-joebucko started working on this issue
Oct 21st, 2018 8:15pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies