GetHuman1219819's customer service issue with Home Depot from September 2018

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I bought a lawnboy mower from the millennium mall store. It did not have all the parts in the box. I returned it for a more expensive. I have only had this mower about * months and it does not work. YOUR store manager told me that I should have brought a more expensive mower not knowing my situation. She said it would be * to * weeks to fix it. After talking to your support people they told me to call the southland store. The representative asked me if I emptied the gas after every use. I told her that I have never done that. Seems to me your people are doing everything In their power to avoid fixing my mower including telling me I should have brought a more expensive mower and taking gas out after every use. I am going to pursue this issue further because I paid for anew mower and now it does not work.
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Home Depot

Customer service issue
Reported by GetHuman1219819
Sep 27th, 2018 - 3 mons ago
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GetHuman1219819 started working on this issue
Sep 27th 9:24pm
GetHuman1219819 confirmed the issue is fixed. Hooray!
Oct 1st 1:17am