My name is Paul Rottmann.*(***)***-****.*Installers from Home Depot installed a window...

GetHuman-rott's customer service issue with Home Depot from August 2018

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The issue in GetHuman-rott's own words
My name is Paul Rottmann.*(***)***-****.*Installers from Home Depot installed a window and a sliding patio door at my home on July **, ****. The window, which was installed in my kitchen, was difficult to open and and close when the installers left. It has become increasingly difficult to open and close since and by now I can't open it at all. *I have placed four calls to Home Depot to report this problem. Each call ended with assurance from the person, to whom I was transferred, assuring me that I would hear from someone to schedule a time to fix the window.*I have not received any such calls.*If the problem is not fixed soon I will go to Utah State Consumer Affairs Department to file a complaint.*Paul Rottmann****-***-****
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Home Depot

Customer service issue
Reported by GetHuman-rott
Aug 16th, 2018 - a yr ago
I have an issue with Home Depot too
Fixed
Seen by 14 customers so far
Similar issue to 412 others
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Items needed
Name
Order Number
Account email (for online orders)
Order date
Receipt Image
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Timeline
GetHuman-rott started working on this issue
Aug 16th, 2018 2:22pm
GetHuman-rott indicated the issue is not fixed yet.
Aug 16th, 2018 4:27pm
GetHuman-rott indicated the issue is not fixed yet.
Aug 16th, 2018 8:53pm
GetHuman-rott indicated the issue is not fixed yet.
Aug 17th, 2018 2:39am
GetHuman-rott indicated the issue is not fixed yet.
Aug 17th, 2018 4:58pm
GetHuman-rott indicated the issue is not fixed yet.
Aug 20th, 2018 2:00am
GetHuman-rott indicated the issue is not fixed yet.
Aug 30th, 2018 1:07pm