In **** I purchased a Rheem home HVAC system from the Home Depot in Bolingbrook, Illino...
GetHuman-fberan's customer service issue with Home Depot from July 2018
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The issue in GetHuman-fberan's own words
In **** I purchased a Rheem home HVAC system from the Home Depot in Bolingbrook, Illinois. It is now less than five years old and requires the replacement of an evaporator coil. With a little research I discovered that this is not a unique predicament with regard to the Rheem A*C units. In fact there is now a class action suit against this company (your affiliate) for this very thing (substandard materials & construction). Since this is a very costly part to replace I am extremely disappointed that the Home Depot didn't do it's due diligence to protect it's loyal customers. Therefore, I'm contacting you today to find out what, if anything the Home Depot is willing to do on my behalf to remedy this issue. I look forward to your reply.
GetHuman-fberan did not yet indicate what Home Depot should do to make this right.
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