wanted refund, got gift cards. Please resolve this ASAP. Many issues with HD recently

GetHuman815766's customer service issue with Home Depot from June 2018

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Help with my Home Depot issue
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GetHuman815766's next move: talk to a Home Depot rep without waiting on hold.
Always use the GetHuman Phone tocall Home Depot. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman815766 may need:
Name, Order Number, Account email (for online orders), Order date, Receipt Image, and Phone number
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman815766's own words
The problem: wanted refund, got gift cards. Please resolve this ASAP. Many issues with HD recently
GetHuman815766 did not yet indicate what Home Depot should do to make this right.
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Home Depot

Customer service issue
Reported by GetHuman815766
Jun 24th, 2018 - 4 mons ago
I have an issue with Home Depot too
Not resolved
Seen by 3 customers so far
Similar issue to 244 others
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Timeline
GetHuman815766 started working on this issue
Jun 24th 3:58pm