My name is MARY ELLIOTT (ph ***-***-****) i inadvertently sent an electronic payment on...

GetHuman-mimielli's Complaint issue with Home Depot Credit from June 2019

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The issue in GetHuman-mimielli's own words
My name is MARY ELLIOTT (ph ***-***-****) i inadvertently sent an electronic payment on *-**-**** via my online bill pay to my (old) Home Depot account ending in ***** for the amount of $****.** and you did not reject it (which you should have when you found out my account with you was closed) I called your customer service and they could not help, except to say to have my bank FAX all the pertinent information to reverse payment. that FAX was sent ********* to *-***-***-****. there was no reply and calling customer service again, they still could not help me. calling my bank today ******** they said there was zero reply from home depot credit services at that fax. you have my money, you need to pay it back to me. i need to talk to someone who can help me with that. i have the electronic trace * and file trace *. please help me with this refund! thank you m.elliott

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Home Depot Credit

Complaint issue
Reported by GetHuman-mimielli
Jun 6th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 222 others
0 customers following this

Timeline

GetHuman-mimielli started working on this issue
Jun 6th, 2019 5:03pm
GetHuman-mimielli indicated the issue is not fixed yet.
Jun 10th, 2019 7:20pm