GetHuman971734's customer service issue with Home Away Vacation Rentals from August 2018
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman971734's own words
Owner cancelled we still have to find a place refund hasn't happen this has been a nightmares ... The owner canceled my money is still tied up which is causing an issue with getting another property owner says home away is the hold I've tired for two to contact home away only to be hung up on I left my number no one called back I'm very upset at this point ready to take action with my bank and Social media contact I can reach
We still have to travel
I followed all directions
I've called emailed next is bad reveiws on social media * to many is bad for service this has been so unperfessional thought this would be safest way to travel both owner and home away is a scam trust on my life everyday I wake I will leave a bad reveiws I'll do a charge back for I have all emails from owner minus any contact from home away number is a recording that hungs up really well use air BNB from here on out
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